People Science.Productivity.Performance.

Three Barrels helps SMMEs, retail businesses and BPOs improve their people, performance and productivity—with practical business improvements that create measurable momentum.

What is Three Barrels

People science for stronger business.

Three Barrels was born out of a passion to improve, to succeed and to make a difference. We draw on experience from varied industries, from major blue-chip companies to start-up enterprises.

We bring People Science, business improvements and efficiencies, customer engagement, online presence, accounting and financial services together in one practical view of the business.

Our work is built for SMMEs, retail and BPOs that want meaningful progress without unnecessary complexity.

“Other than an initial costing fee, we only charge for agreed success over a reasonable agreed period of time.”
Our success-fee model

People Science · Productivity · Performance

Strategy · Execution · Results

Three barrels

People Science.
Productivity. Performance.

Every stronger business is built where its people, performance and productivity meet.

People Science

People create the potential.

We look at the human side of the business with curiosity and rigour—strengthening leadership, culture, capability and the conditions for people to do their best work.

  • Leadership development
  • Culture & change
  • People improvement

Performance

Performance turns potential into results.

We connect business objectives to practical action, clearer accountability and measurable progress across sales, service, operations and customer experience.

  • Business improvement
  • Sales & service
  • Customer experience

Productivity

Productivity makes better business possible.

We remove friction from the way work gets done—improving efficiency, online presence, financial visibility and the systems that support sustainable growth.

  • Process efficiency
  • Online presence
  • Financial services
The experience

Thirty years. Varied roles. One connected view.

Experience that moves business forward.

Working in varied roles over 30 years, from customer-facing positions to executive level, our experience specialises in business growth, improvement, efficiencies and productivity.

Our People Science focus includes engagement, environment, incentivisation, solutions and wellness, alongside sales and service excellence across local and international markets.

30+years of connected experience

BAE Systems

Aerospace Industry · UK

Akzo Nobel

Chemical Industry · UK

Aldi GMBH

Food Retail · UK

Caudwell Communications P4U

Mobile Phone Retail · UK

CCI Global

International BPO · South Africa

Outworx Contact Centre

International BPO · South Africa

Kura SA

International BPO · South Africa

Bespoke International Group

International BPO · South Africa

What we offer

Practical support.
Agreed success.

From People Science to financial services, we connect the areas that help SMMEs, retail and BPOs move forward. After an initial costing fee, our model is built around an agreed success fee over a reasonable agreed period.

People Science

Understand the people behind the performance. We help SMMEs, retail teams and BPOs improve leadership, culture, capability, engagement and the everyday employee experience.

People insightLeadership developmentCulture improvementTeam effectivenessTraining & coachingEmployee engagement
The Three Barrels Experience

How we work with you.

A clear, honest process from first conversation to measurable improvement and ongoing engagement.

Meet & greet

We start with an open conversation about your requirements. If we can help, we will. If we cannot, we will say so.

Look from afar

Before stepping inside, we review the outer perception of the business—online presence, customer standing and the experience visible to the market.

Review inside

We assess the agreed requirements from within, while identifying additional improvements that could strengthen the result.

Agree the plan

Together we confirm the initial requirements, expenses, time period, access and the measures that will define a positive outcome.

Improve the business

We align the business overview to the agreed requirements, implement the improvements and confirm the success fee.

Stay engaged

Throughout the agreed period, we monitor implementation, outputs and improvements so progress stays visible and accountable.

Why Three Barrels

Three perspectives.
One complete view.

Most business challenges are connected. A people problem can become a performance problem; a performance problem can become a productivity problem; and productivity ultimately affects the bottom line.

We look at the complete picture—so you can see the connections, identify opportunity and build solutions that create lasting value.

The next step

What’s holding your business back?

Whether you are an SMME, retail business or BPO looking to improve people, performance, productivity, customer experience or financial visibility, Three Barrels can help move from challenge to opportunity.

Direct contact details will be published when supplied.